Investment in customer focus
Heuver Tyrewholesale's vision for the coming years will place even greater emphasis on customer contact. Marketing, communication and customer focus are areas in which Heuver wants to make a difference. Bertus Heuver, director Heuver Tyrewholesale: “In order to be successful, we must also optimise our internal set-up. That is why we have fine-tuned our organisation. One of the main principles is more intensive customer contact, via specific country teams And Maureen Voortman will play an important role in this. On the other hand, we also want to undertake external initiatives; for the wholesale branch and for our Profile Tyrecenters. With Dewy Mulder as our new marketing manager, we will be able to give both these areas our full attention. Dewy will offer us versatile marketing knowledge in the field of B2B and B2C. This will help us to take the next step in terms of visibility and representation, at regional, national and international level.
Dewy Mulder: “Heuver’s aim of placing greater emphasis on customer focus was one of the reasons why I accepted my new position. That, and the fact that Heuver is establishing a strong CSR policy and is a warm and transparent family business with short lines of communication. My new role comes with many challenges, but I will first build on things that have been successful in the past. The combination between international wholesale and regional Profile Tyrecenters adds a great deal of variety to the role. And that is where my B2B and B2C knowledge will be very useful. In the coming months, I want to meet as many people as possible and identify new opportunities to make Heuver more effective than ever.”
Dewy Mulder successfully completed a degree in International Marketing and Strategic Management & Leadership at a Swedish university, where she specialised in Sustainability and Corporate Social Responsibility (CSR). She will benefit the automotive sector with her extensive retail and FMCG experience.