Products can be returned within 30 days of receipt.

Items must be in their original condition, unless otherwise stated in the return code.

Returns due to defects, damage, or incorrect delivery are eligible for an RMA at no additional cost.

The RMA shipment label must be clearly attached to the return package.

Packages without a valid RMA shipment label may be rejected or delayed.

For defective items or incorrectly shipped products, the company covers return shipping costs.

For other returns (e.g., change of mind), the customer may be responsible for shipping costs, unless otherwise stated.

Returned items are inspected upon receipt.

Processing typically takes 5–10 business days, and the total process is usually completed within 30 days.

After inspection, the outcome may be:

• Replacement

• Repair

• Refund

Used products that were originally new, unless otherwise stated.

Products returned without an approved RMA number.

Refunds are issued to the original payment method.

Shipping fees are generally non-refundable, unless the return is due to a company error.

Truck and wheels ≤ 22 inches:

• Netherlands: €10 per item

• Germany & France: €15 per item

For other items, shipping fees will be calculated per return order.